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Well here is our promise to you:
Here at SoundproofCow.com we are so confident in our superior products and customer service that if you are not completely satisfied with your purchase we will do everything we can to make it right.
Our goal is your goal…100% customer satisfaction!
You can shop at SoundproofCow.com with complete confidence and trust that you will receive only the highest quality products with the highest quality customer service that you deserve. We know that without you, our amazing customers, we would not be the only stop for all your soundproofing needs.
Integrity is our middle name. What’s yours? We’d love to get to know you, so give us a call. 866-949-9269. Our technical sales reps are here to help you without the pushy sales tactics! We promise.
Shop with confidence. Shop with peace of mind. Shop SoundproofCow.
In order to meet such high standards, at the Cow headquarters we abide by these core values:
Education: We know we’re the sole source for our customers’ soundproofing questions. We couldn’t provide such customized and specific service without being experts in our field. In order to give you the best experience and most relevant information possible, we stay educated. When our sales reps aren’t on the phone with you, they’re catching up on all the latest soundproofing news.
Communication: “What was that?” That’s right - as much as we like dampening noise; we also agree that you can’t do business without loud and clear communication. That’s why we’re available for a chat at every step in your designing and purchasing process.
Responsibility: We bet you’ve heard this one before, so we won’t bore you with dictionary definitions. We simply promise to be reliable and accountable. We always take pride in our work and maintain a positive attitude.
I have emailed a lot of different manufactures and I have to say your customer service is head and shoulders above all of them. I emailed your company at about 9pm my time and when I woke up the next morning you had already answered my question and then the follow up was a few hours later. I am impressed. Thanks a lot for the quick turn around!
- E. Gustafson